Privacy Policy

Pollux Industries LLC, doing business as RECON ONE (“RECON ONE,” “we,” “us,” or “our”), respects the privacy of visitors to our website and individuals who communicate with us.

This Privacy Policy describes how we collect, use, disclose, and protect information in connection with the RECON ONE public website and related business communications.

1. Information We Collect

Information You Provide

You may choose to provide information to us when you contact RECON ONE by email or otherwise communicate with us. This may include:

• your name;
• business or organization name;
• email address;
• telephone number;
• job title or role;
• information contained in your message; and
• other information you choose to provide.

Please do not send credentials, private keys, packet captures, regulated information, confidential technical evidence, or other sensitive security information through general website or email inquiries unless RECON ONE has provided an approved method for doing so.

Website and Technical Information

The RECON ONE public website does not currently provide customer accounts, online payment processing, customer file uploads, or active web-based assessment submissions.

Our website hosting and infrastructure providers may process routine technical information required to operate, secure, and deliver the website, such as IP addresses, request information, timestamps, device or browser information, and security logs.

RECON ONE does not currently use advertising tracking technologies or third-party behavioral advertising through the public website.

2. How We Use Information

We may use information for legitimate business purposes, including to:

• respond to inquiries and requests;
• communicate about RECON ONE services;
• establish and manage business relationships;
• provide requested services;
• operate, maintain, and secure our website and systems;
• detect or investigate misuse, fraud, or security incidents;
• comply with applicable legal and regulatory requirements;
• protect our rights and the rights of our customers and others; and
• improve and develop our services, technologies, and business operations where permitted by applicable agreements and law.

Customer information provided in connection with a cybersecurity engagement may be subject to additional contractual terms and data-handling requirements.

3. Research and Service Development

Subject to applicable customer agreements, RECON ONE may use information collected or generated in connection with its services to operate, maintain, secure, improve, test, and develop its cybersecurity services, technologies, analytical capabilities, and related research.

Where appropriate, RECON ONE may aggregate, de-identify, pseudonymize, or otherwise transform information before using it for these purposes.

Specific customer agreements may impose additional restrictions on the use or retention of customer information.

4. Disclosure of Information

RECON ONE may disclose information:

• to service providers that support authorized business operations;
• when directed or authorized by a customer;
• where necessary to provide an agreed service;
• to professional advisers such as attorneys, accountants, insurers, or auditors;
• when reasonably necessary to investigate or respond to security incidents;
• in connection with a merger, acquisition, financing, reorganization, or transfer of business assets, subject to applicable confidentiality and legal requirements; or
• when required or permitted by law.

RECON ONE does not sell personal information for advertising purposes.

5. Data Retention

RECON ONE retains information for periods reasonably necessary for the purposes for which it was collected or generated, including:

• providing and supporting services;
• maintaining appropriate business and contractual records;
• cybersecurity research or service development where authorized;
• resolving disputes;
• meeting legal, regulatory, insurance, and audit requirements; and
• protecting RECON ONE and its customers.

Customer-specific retention requirements may be established in an applicable agreement or statement of work.

Information that is aggregated, de-identified, pseudonymized, or otherwise transformed may be retained for longer periods where permitted by the applicable customer agreement and law.

6. Data Security

RECON ONE uses administrative, technical, and organizational measures intended to protect information against unauthorized access, acquisition, alteration, disclosure, loss, or destruction.

No method of storage, transmission, or processing can be guaranteed to be completely secure.

7. Third-Party Websites

The RECON ONE website may contain links to third-party websites or resources. RECON ONE does not control and is not responsible for the privacy, security, content, or practices of third parties.

8. Children’s Privacy

The RECON ONE website and services are intended for businesses, organizations, and professional users and are not directed to children under 13.

We do not knowingly collect personal information from children through the public website.

9. Privacy Rights and Requests

Depending on applicable law and your relationship with RECON ONE, you may have rights relating to information RECON ONE maintains about you.

Questions or requests concerning privacy may be sent to:

info@recon-one.com

We may take reasonable steps to verify a request before responding.

10. Changes to This Policy

We may update this Privacy Policy as our services, technologies, or legal obligations change.

Material changes will be reflected by updating the effective date or providing other notice where required.

11. Contact